Esim - 城管:不敢买菜总被怀疑是收缴
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工作中的杨曦(图片由被采访者提供)
  人民网成都11月15日电(记者 李平)近日,陕西省的“扔人执法”事件,再次将城管推向了舆论的风口浪尖。为什么城管总是成为舆论的“众矢之敌”,城管执法的背后到底存在怎样的问题和困惑?近日,人民网记者采访了四川省崇州市城管执法大队大队长杨曦,从他的身上,看到了城管的另一面。
  忙碌的城管大队长:记者花5个小时才“堵”住他
  “要见到城管执法队长很难,他这一刻在东街,下一刻也许就去了西街,因为他们随时都在路上。”在见到杨曦前,城管系统内的一名工作人员这样告诉记者。
  初冬的蜀中大地,已有几分明显的寒意。11月12日一大早,记者驱车来到崇州市。在抵达约定地点前,记者拨通了崇州市城管执法队长杨曦的电话,被告知,他已经离开约定地点,正在另外一条街道巡逻。
  当记者赶到杨曦所说的那条街道,街面上早已没有了他的影子。一位商家告诉记者,杨队长已经去怀远镇参加“心连心”活动了。记者于是马不停蹄的赶往怀远镇。
  一到怀远镇,记者立即与杨曦联系,却得知他又去了一个村子。记者一路打听赶到村里,再次扑了个空,杨队长已经去镇上了。而等记者到了镇上,杨队长已经回到崇州市里。
  就这样一路追赶,当天下午两点,记者终于在一条小街上“堵”住了杨队长。
  城管大队长的尴尬:不敢买菜买水果 怕邻居怀疑是收缴的
  “对不起了,记者同志,我们工作性质就是这样。”杨曦一边巡查,一边向记者解释。一路上,不时有商家和他打招呼:“杨队长,你又来了,辛苦了。”“最近生意怎么样,有什么困难吗?”杨曦像老朋友一样与商家们交流着。
  “城管工作是个细活,最主要的就是要与商家沟通,做好宣传工作,让商家理解城市管理的重要性,自觉遵守城市管理规定。沟通、宣传多了,矛盾就少了,工作就好做了。”杨曦告诉记者,这就是城管执法工作的精髓。
  杨曦,1977年出生于四川崇州一个农村家庭,幼年家庭十分贫困,靠自己努力拼搏,2005年进入崇州城管执法队,现为崇州市城管局党组成员、执法大队大队长。
  “现在的城管执法环境很不好,只要工作出现一点纰漏,马上就成为众矢之的,因此这个执法工作更具挑战。”杨曦望着记者呵呵一笑,“记者同志,不怕你笑话,我现在一般不会到市场里买水果,更不会买菜。”
  “以前我上街买菜买水果,一遇到熟人他们就会问我:杨曦你手上提的东西是不是收缴来的,你可以哦,蔬菜水果都有人送上门。”杨曦告诉记者,虽然熟人们只是开开玩笑,但周围不知情的人听到了,真以为他提的东西是收缴摊贩的,还有人在他背后指指点点,甚至破口大骂。“为了避嫌,现在家里买菜购物的任务都交给老婆了。”
  杨曦告诉记者,他们遇到的情况远远不止这些。
  “我们一名执法队员从来没有参加过孩子的家长会,也没有接送过孩子,甚至学校档案表上父亲工作单位那一栏他都不敢填。”杨曦说,这名城管执法队员之所以这样做,是怕孩子的同学知道后会取笑孩子。
  城管队长为“情”所困:一边是困难群众 一边是工作职责
  “其实我能理解他们的心情,很多小商小贩都是无业的困难群众,这个摊点或许就是养活他们全家的唯一希望。但是,从另外的层面来说,我们城管执法人员要维护城市的卫生环境,就不能让他们在交通要道、闹市里摆摊设点。他们的困难我能理解,但是我们的工作又必须要做。”杨曦说。
  “特别让我难忘的是几年前的一次执法,一位大姐带着孩子在市中心的一条要道上摆摊,我穿着制服过去劝导。因为她是第一次出来摆摊,看我穿着制服,突然变得十分紧张,马上就准备下跪,我一个箭步冲上去扶住她,这时我看到她的小孩子站在旁边,显得十分惊恐和不安。”杨曦回忆着,眼睛突然湿润了,“我也是农民的儿子,我晓得,让她离开等于是在断她的活路。看到她的举动,我有些难过,特别是旁边那孩子,他才几岁,还不知道对错,我的处理方法,会直接影响到他以后对这个世界真善美的看法。”
  “但是,作为城管执法人员,我的职责就是要保护城市秩序,保证城市环境干净整洁。所以,我还是耐心劝说了这位大姐,她最终推着车子离开了,从此再也没有来过这里摆摊。”
  “这是基层城管执法人员面临的实际情况。”杨曦深深吸了口气,“我们怎么才能让社会、让群众正确的看待我们?我想,唯一的一条路就是低调、为老百姓做实事,用真心真情去文明执法,公开透明的执法。”
  城管大队长的法宝:先规范自己 再规范街道
  “习总书记说了,打铁还得自身硬,我们只有先把自己的队伍规范了,老百姓才能信任我们。”杨曦告诉记者,崇州市城管执法大队有14个执法中队,核定编制数为149人。“这149人都是经过千挑万选出来的,思想政治素质绝对过硬。队上不定期的要对他们进行培训,对受过委屈的队员及时进行心理疏通。”
  “为了调动执法队员的工作积极性,大队每年要施行一次“沙场大点兵”,把全市所有的城管队员集中起来,重新分组。每个中队长重新挑人,积极上进的、工作能力强的肯定首先被挑走了,工作能力不强的、工作不努力的剩在最后,我们不用批评他,他自己知道自己落后了,就会努力。”杨曦告诉记者,这样的效果很不错,落后的执法队员很快都会迎头赶上。“我们的中队长也是一年一换,防止有的中队遇到老大难问题,一直解决不了,换了新的中队长就好解决了。”
  “我们进行高峰错时巡逻,就是在上下班高峰时候,全部执法队员出动,在一些大的交通要道重点布控,防止摊贩乱摆摊位堵塞交通。”杨曦说,这种效果很不错,也得到了市民的理解。此外,他们还采取了24小时巡逻。
  “我们执法主要以宣传和劝导为主,不信你可以查,我们整个崇州市每年开出的处罚不到10起。”杨曦呵呵一笑,拉着记者的手说:“记者同志,帮我们多宣传宣传,不是宣传我们的功劳,而是希望社会多理解我们,让我们的队员以后敢大大方方的上街买菜,敢在孩子的学籍表上填写家长工作职位。”





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